PROFESSIONAL EXPERIENCE

 

Investor Responsibility Support Services, Inc. Media, PA

 

Vice President (06/2007- present)

·         To supervise all office staff and oversee the day-to-day operations of the business.

·         Manage client relationships.

·         Manage all human resource administration including benefits, compensation, health and employment.

Director of Information Technology Services (06/2002- present)

·         Manage all technical aspects of company including networking, security, databases and servers.

·         Design, implement, and maintain web site using HTML, ASP, TSQL, Perl, and SQL Server 2005. Site includes 100 back end screens for administering over 150 database tables. Front end pages are dynamically created based on user and database information.

·         Oversee and manage outside contractors.

·         Handle procurement and contracting for all technical equipments and services.

·         Provide extensive customer interface for technical questions, problem resolution, and the development and implementation of requested enhancements and special projects.

·         Provide internal operating solutions, technical training, and technical problem resolution for data operations staff.

·         Actively participate in the long range development plan of the company, and devise and propose system enhancements.

·         Design, program, and maintain custodian data downloads (initial and on-going) for 10 different custodians.

·         Design and implement damages estimation algorithms, and data displays for all clients.

·         Design and implement data tailoring programs to convert custody formats to formats suitable for securities litigation damages estimation.

·         Design, implement, and maintain automated interfaces to numerous external data sources.

 

Mindsparx, Inc. Annapolis, MD

Software Developer (04/2001- 07/2002)

·         Design and develop back end billing and customer management software for Inmarsat satellite communications utilizing Oracle 8i and 9i.

·         Maintain and tune over 2000 procedures and functions to handle calculations spanning across 300 tables with over 80 millions rows.

·         Wrote AWK, Perl and shell scripts to assist clients with migrations, conversions and site-specific customizations such as file collections from various land earth stations across the globe.

·         Administration of PVCS, including pcli scripts to automate version control tasks and implementing promotion models for developers and quality assurance testing

 

Convergent Communications, Englewood, CO

Lead Software Engineer (04/2000- 02/2001)

·         Administration of department UNIX servers.

·         Design and create online Network Administration tool. Back end data tied into the American Registry for Internet Numbers Rwhois Structure residing in Oracle. Front end pages served by Apache Jserv using Java Servlets and JSP’s creating dynamic HTML and Java Script code. Administration tool included security levels, IP space calculations and logic, and easy to use customer and network administration.

·         Design and create Network notification tools for a nationwide WAN with over 100 routers. Written in Perl, this program notifies engineers of all changes made to the network and stores useful logs in databases.

·         Design and create DNS administration tool for Help Desk. Written in Perl, the tool allows users to create, modify or delete customer DNS entries which then propagates to DNS servers across the Nation.

 

 

Arrow Electronics, Englewood, CO

Programmer / Analyst (11/99- 04/2000)

·         Design and produce online global corporate directory. Batch processing of data from around the world, online administration capabilities including user adds and updates. NetDynamics jdbc talking to Oracle, Java for back end processing, JavaScript for form validation, pop up windows and presentation differences between IE and Netscape.

·         Create Internal Support pages using Perl CGI

 

eGlobe, Incorporated, Denver, CO (5/97 – 4/99)

Software Engineer (4/99- 11/99)

·         Participate in the requirement analysis, design, construction, testing and implementation of applications utilizing Oracle.

·         Design and deploy Oracle Cursors, Stored procedures and triggers for reporting utilities.

·         Create reports from over 150 Oracle tables using PL/SQL and Crystal Reports

·         Replicate entire Calling card platform transactions on Oracle to provide more features for customers.

·         Create and Maintain Perl, Shell and SQL loader scripts responsible for moving, parsing, and loading over 100,000 rows of data into Oracle daily.

Network Program Analyst (5/98 – 4/99)

·         Design, develop, and maintain Oracle database for Operations.

·         Create and maintain PBX, DCO, LCR reports.

·         Administer Network Analysis Management System (NAMS- DCO switch reporting)

·         Create PL/SQL scripts for accounting verification and reporting.

·         Analyze voice traffic measurement.

Product Manager- Tariffs (11/97 – 5/98)

·         Develop and maintain multiple billing and rate management utilities in Excel.

·         Analyze global financial comparisons and projections.

·         Create and maintain over 100,000 inter-country rates.

·         Design and implement international and domestic lowest cost routings.

Help Desk Specialist (5/97 – 11/97)

·         Create online help desk reference for customers using HTML.

·         Design, maintain and update all tracking systems, customer databases and documentation.

·         Ensure quality and operation of modem lines and servers across the world.

·         Assist the company in spreadsheet design for multiple departments.

 

 

EDUCATION:

Penn State University Great Valley, PA

MBA in Management of Information Technology, 2007 - Present

Strayer University Delaware County, PA

Bachelor of Business Administration, 2005

 

PERSONAL BACKGROUND

I was born in Belgium where I spent my early years learning Mandarin and Dutch. When my father accepted a position with the Belgian diplomatic corps we began traveling all over the world, including China, Taiwan, Singapore and Hong Kong. Through these travels, I learned the intricacies of being a foreigner in a foreign land, and thereby developed the ability to deal effectively with a wide variety of people. My K-12 school years were divided between French and British schools. In addition to English, I am fluent in Mandarin and French, and speak Dutch conversationally.